When someone needs a plumber or a roofer, they often read reviews before they call. A business with many good reviews feels safer than one with none.
Most happy customers never leave a review unless you ask. The good news is that asking is easy when you have a simple plan.
Ask at the right moment
Ask right after you finish the job, while the customer is still happy. Do not wait a week. The longer you wait, the less likely they are to do it.
Make it one tap
- Send a text with a direct link to your Google review page.
- Keep the message short: Thanks for choosing us. If you were happy with the work, would you leave us a quick review?
- Do not ask them to search for you. A direct link is much easier.
Reply to every review
Say thank you to good reviews. If someone leaves a bad review, reply calmly, say you want to fix it and offer to talk by phone. New customers read your replies too.
Show your reviews on your website
Put your best reviews on your home page. It helps visitors trust you before they call.
The Lead Reev System sends review requests for you and helps you watch and answer new reviews.